Effective Date: 2022

At Astratek, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information automatically collected when you use our website.

a. Personal Information You Provide:

Contact Information: Name, email address, phone number, company name, and job title.

Account Information: Details such as your login credentials, if applicable.

Service Requests: Any information you provide when requesting consultancy services, including project details, goals, and technical requirements.

b. Information We Collect Automatically:

Usage Data: Information about how you interact with our website, such as pages viewed, the duration of your visit, and your browsing behavior.

Cookies and Tracking Technologies: We may use cookies and other technologies (e.g., web beacons) to enhance your experience and collect data such as your IP address, browser type, and referring URLs.

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you, and ensure that our website functions effectively. Specifically, we use your data for:

Providing Consultancy Services: To respond to service inquiries and deliver the IT consultancy services you’ve requested.

Communication: To send you service-related information, updates, and offers (with your consent where required).

Improving Our Website and Services: To analyze how users interact with our website and enhance your overall experience.

Legal and Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including encryption, secure servers, and restricted access. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

With Service Providers: We may share your data with trusted third-party vendors or service providers who assist us in delivering our services (e.g., payment processors, hosting services, marketing platforms). These parties are contractually obligated to protect your information.

For Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.

In Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track your usage of our site. You can control cookie settings through your browser, but please note that disabling cookies may affect certain features of our website.

We may also use third-party tools (e.g., Google Analytics) to analyze traffic and user behavior on our website. These tools may collect anonymous information about your interactions with the site.

6. Your Rights and Choices

You have the right to control how we use your personal information:

Access and Update: You can request access to or update your personal information at any time.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails or other communications by following the unsubscribe instructions in the email or contacting us directly.

Request Deletion: Depending on the jurisdiction, you may have the right to request the deletion of your personal data. We will comply with such requests to the extent required by applicable law.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. International Transfers

If you are located outside the country where our servers are based, please be aware that your data may be transferred to and stored in a location where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page, with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Astratek IT Consultancy

Email: contact@astratekonline.com

Phone: +1 (571) 969-9299

Address: 20937 Ashburn Rd, Ste 200, Ashburn, VA 20147